Our Code
Speak Up – We’re Listening
Do Your Part
Everyone must do their part to maintain our high standards for integrity and ethics. If you are aware of any potential wrongdoing, please report it so the situation can be reviewed and addressed.
How to Make a Report
Doing your part to speak up is important to Jabil. We want all employees to feel comfortable when reporting a concern. You do not need to have all the facts. If you see or suspect unethical or illegal behavior, or if you have a question, you can:
Our open-door policy was created so that any employee can raise a concern to those they trust.
If you have a question or would like to report a concern, think about discussing the issue with your supervisor, if you feel comfortable. You may also speak to any other member of management, Human Resources or the Legal Department. Contact the Global Ethics and Compliance Team:
- Our Global Ethics and Compliance Team is part of the Compliance Office and Legal Department. They are here to listen and help. They have teammates in all Jabil regions who are dedicated to reviewing concerns reported to Jabil. They will review your concern and take the appropriate action.
- You can contact the Global Ethics and Compliance Team by emailing Global_Compliance@jabil.com or reaching out directly to a Global Ethics and Compliance member in your region.
Our Integrity Hotline has an online reporting channel. You can scan the QR code in our Code of Conduct or on a Jabil Integrity Hotline poster located in your facility, or visit http://jabilglobalcompliance.com. You can remain anonymous where allowed by local law.
Your report will be sent to Jabil’s Global Ethics and Compliance Team for further review and action.
We may need additional information from you. You can choose to remain anonymous and provide an email address so that an investigator may contact you via an encrypted communication route. This means that you will have a direct way of communicating with the investigator, but the investigator will not have your contact information or know your identity.
Our Integrity Hotline has local call centers for every Jabil country. Our local call centers are staffed by third-party compliance specialists and can provide translations in all Jabil languages. Our specialists are trained to listen, ask questions if necessary and then write a report. The report will be provided to the Global Ethics and Compliance Team for further review and action. You can make your report anonymously where allowed by local law.
You can find your country-specific phone number on the Jabil Integrity Hotline posters that are in your facility, or you can find a full list of all numbers at http://jabilglobalcompliance.com.
We may need additional information from you. You can choose to remain anonymous and provide an email address so that an investigator may contact you via an encrypted communication route.
It can be helpful to turn to a trusted employee who speaks your language. To address this, we created local Compliance Ambassadors available at several sites (see here if your site has one). They are trained by the Global Ethics and Compliance Team to listen to colleagues who might not feel comfortable raising concerns to management or through the Jabil Integrity Hotline.
If needed, the local Compliance Ambassador will confidentially share information to the Global Ethics and Compliance Team for further review and action.
Investigations and Confidentiality
Information provided through the Jabil Integrity Hotline or any other reporting channel will be treated as confidential to the extent possible. Investigations will be conducted by the Global Ethics and Compliance Team and may involve other Jabil personnel or external resources. Jabil may be required by law to report certain types of activities.
No one within the Company, including executives, managers and employees, may conduct investigations unless directed by the Global Ethics and Compliance Team. Jabil personnel are required to fully cooperate with all investigations.
Zero Tolerance for Retaliation
Jabil will not tolerate retaliation against anyone who reports a problem in good faith or participates in an investigation. If you believe you experienced or witnessed retaliation, report it to the Global Ethics and Compliance Team.
Reporting “in good faith” means you had reason to believe a violation existed and are sincere in your attempt to provide honest and accurate information, even if the investigation determines there was no violation.
Accountability and Discipline
When a violation of this Code, policies or the law occurs, appropriate disciplinary action will be taken, up to and including termination of employment. Certain actions may result in legal proceedings, penalties or criminal prosecution.